Certificate Loan FAQs
On the mail piece, there should be a reservation number on the approval certificate at the bottom of page 1. Click here to enter that number along with the last 4 of your SSN. Once you’ve submitted all of the information and signed the documents, the local branch will verify all of the information is correct. Once finalized, your loan proceeds will be initiated via ACH and you’ll receive an email notifying you the process is complete.